Please fill out the form below to register your ISOBAG™ for our Limited Lifetime Warranty.
Thank you for choosing Isolator Fitness! Now that you’ve received your Isobag, it’s time to protect it against future accidents.
In order to qualify for the warranty, you must register within 30 days of receiving your product. There are no exceptions to this rule!
Bags purchased from shows, outside vendors/retailers, Amazon.com and isolatorfitness.com are all eligible for the warranty, as long as it is registered withing 30 days of purchase.
As of September 1, 2015, ALL ISO Bags, Packs, Duffles, Cubes, and Minis feature a Limited Lifetime Warranty on manufacturing defects AND a Lifetime Warranty on all zippers and stitches. Any IsoBag purchased prior to September 1, 2015 is eligible for our 1 Year Limited Warranty.
This warranty does not cover:
- Abusive wear and tear of the product
- Ripped ice packs or broken Food Containers- These products have a finite lifecycle, but if cared for properly, will provide roughly a year of reliable service.
Once a claim is filed with our Warranty Department and the department deems the issue a manufacturering defect, please mail the damaged bag back to Isolator Fitness headquarters. If we find your bag is indeed a manufacturing defect, we will refund your return shipping, as well as ship you a repaired or replacement product.
If we determine that your bag has been abused or is simply worn out from years of use, you will be responsible for return shipping.
For additional questions and to submit a request, please email [email protected]
Products can be mailed to:
- Isolator Fitness
- 1801 N. 12th St.
- Suite 102
- Reading, PA