Warranty Registration

Register your Isobag within 30 days of purchase to receive your Limited Lifetime Warranty

Thank you for choosing Isolator Fitness!
Now that you’ve received your Isobag, it’s time to protect it against future accidents. In order to qualify for our warranty, you must register your product within 30 days of purchase. Once you register your first Isobag, all future purchases are automatically covered (*of qualified items).

Attention Amazon.com & LuckyVitamin.com customers

If you have purchased your Isobag from a trade show, outside vendor, or retailers, such as Amazon.com and LuckyVitamin.com, you are eligible for our full product warranty as long as you register your bag within 30 days of purchase.

Considerations for previous customers

As of September 1, 2015, all ISOBAGS, ISOCUBES, ISOJUGS (not the ISOGALLON), and ISOMINIS now feature a Limited Lifetime Warranty on manufacturing defects AND a Lifetime Warranty on all zippers and stitches.

Any IsoBag purchased prior to September 1, 2015 is eligible for our 1-year Limited Lifetime Warranty.


ISOPACKS, Rugged ISOPACKS and ISODUFFLES sold in 2022 does not apply to the warranty. These are discontinued products and will not be brought back.

*This warranty does not cover:

-Abusive wear and tear of the product
-ISOBRICK ice packs
-Meal prep containers

How to File a Claim (USA only):

Please email photos of your damaged bag to warranty@isolatorfitness.com. Once received by the Warranty Department, our repair team will evaluate the problem and you will be asked to mail the damaged bag back to Isolator Fitness headquarters. If the product cannot be repaired, we will send a replacement product.

How to File a Claim (International):

Our Warranty Program does cover IsoBags sold to international customers. However, please be aware that the customer is responsible for the shipping costs associated with returning the damaged product. Please contact us with your specific problem and your complete contact information to warranty@isolatorfitness.com and our support team will get back to you regarding the exact shipping cost. Prices vary between countries.

Additional Information

For additional questions about submitting a request, please email warranty@isolatorfitness.com

Products can be mailed to:

Isolator Fitness, Inc
1801 N 12th St #102
Reading, PA 19604-1527