Product Warranty Registration Form | Isolator Fitness – Isolator Fitness, Inc
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Warranty Registration

Register your Isobag within 30 days of purchase to recieve your Limited Lifetime Warranty

Thank you for choosing Isolator Fitness!
Now that you’ve received your Isobag, it’s time to protect it against future accidents. In order to qualify for our warranty, you must register your product within 30 days of purchase.

Attention Amazon.com & LuckyVitamin.com customers

If you have purchased your Isobag from a trade show, outside vendors/retailers such as Amazon.com, or LuckyVitamin.com, you are eligible for our full product warranty as long as you register your bag within 30 days of purchase.

Considerations for previous customers

As of September 1, 2015, all IsoBags, IsoPacks, IsoDuffles, IsoCubes, and IsoMinis now feature a Limited Lifetime Warranty on manufacturing defects AND a Lifetime Warranty on all zippers and stitches.

Any IsoBag purchased prior to September 1, 2015 is eligible for our 1-year Limited Lifetime Warranty.

This warranty does not cover:

-Abusive wear and tear of the product
-Isobrick ice packs
-Meal prep containers
-IsoGALLON

How to File a Cliam (USA & Canada):

Once a claim is filed with our Warranty Department, and the department deems the issue a manufacturer defect, please mail the damaged bag back to Isolator Fitness headquarters along with a check/money order to cover return shipping.

Shipping Fees:

-Isominis: $12
-3 & 6 Meal Isobags: $14
-3 & 6 Meal Isocubes: $14
-Isopacks and Isoduffle: $20

How to File a Claim (International):

Pleaes contact us with your specific problem and you complete contact information to warranty@isolatorfitness.com and our support team will get back to you regarding the exact shipping price. Prices vary between countries.

Once your damaged product is received by Isolator Fitness, Inc. we will assess the damages for repair; if the product cannot be repaired, we will send back a replacement.

Additional Information

For additional questions and to submit a request, please email warranty@isolatorfitness.com

Products can be mailed to:

Isolator Fitness, Inc
1801 N 12th St #102
Reading, PA 19604-1527

 

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